Thinker Connext
Thinker Connext: Digital Onboarding in About a Minute
Verify a new customer on your app, LINE OA, web or at the branch: ID capture and OCR, certified liveness, face match, and DOPA, NDID and ThaiD checks in one flow, with consent recorded as they go.
- ~1 min
- to verify a new customer
- L2
- ISO/IEC 30107-3 liveness
- 4
- channels from one flow
Why onboarding stalls
Customers drop off before the loan even starts
Every extra step between interest and a verified identity costs applications.
01
Branch visits for identity
Customers still travel to sign forms and show their ID, so many never come back.
02
Fraud slips through photos
Without certified liveness, a printed photo or a replayed video can pass a basic selfie check.
03
Each channel built twice
App, LINE OA and branch tablets each get their own onboarding, with their own rules to maintain.
What Connext does
Everything between “apply” and a verified customer
One onboarding flow that every channel shares, configured by your team.
ID capture and OCR
Guided capture of the Thai ID card, read into fields with quality and expiry checks.
Certified liveness
Passive liveness tested to ISO/IEC 30107-3 Level 2, so photos, screens and masks are rejected.
Face match
The selfie is matched to the ID photo with a score and threshold your risk team sets.
DOPA, NDID and ThaiD
Card status and identity checked against national records through Databridge.
Any channel
The same flow on your app (SDK), LINE OA, web and branch tablets.
Consent built in
PDPA and NCB consent captured with Papyrus eConsent as part of onboarding.
How it works
From first tap to a verified customer
Each step hands its result straight to the next module, so nothing is keyed twice.
Capture the ID
The customer photographs their ID card; OCR reads it and checks quality and expiry.
Prove it's them
A short liveness check and face match confirm the person holding the phone owns the card.
Check national records
DOPA, NDID or ThaiD confirm the identity and card status, with consent recorded.
Hand off to origination
The verified profile opens an application in Thinker LOS, ready for the next step.
Buyer questions
How this is different
What teams weigh when choosing between Connext and a standalone eKYC vendor.
Why not a standalone eKYC vendor?
Connext is part of the same data model as LOS, Expert Decision and Papyrus, so the verified profile, consent and audit trail carry through the whole loan without another integration.
Can we keep our existing liveness provider?
Yes. Connext can orchestrate a provider you already use while keeping the same flow and audit trail.
Who changes the onboarding flow?
Your team, in configuration: steps, thresholds and channel wording, without a release.
Frequently asked questions
What teams ask about onboarding
The questions operations, risk and compliance teams ask before a demo.
See Connext verify a customer live.
Bring your channels and onboarding rules to the conversation.